Why do you require clothes to be freshly laundered?
All the clothes we buy, go straight to the sales floor or into storage. We have no way to launder them. We ask that all clothes be free of pet fur, odors and stains. We will pass it they are wrinkled as well.
Do you buy formal dresses or prom?
Sorry, we don't. They don't sell well for us. We suggest donating your prom dresses to a charity that will distribute them to teens who can't afford one. We are currently searching for a non-profit.
I have top brands. Why won't you buy them?
If they're more mature, like Banana Republic, J. Crew or Loft, they will sell better at a store that targets ladies instead of teens. If you have boutique brands, we will buy them if we feel that they will sell well for us.
I have brand new bikinis. Why aren't you buying swimwear?
Swim has consistently been hard for us to sell. A lot of customers don't want to buy a gently used suit. Many of the two-pieces get separated in store and can't be sold. We've decided to transition away from swimwear and focus on what we do best.
I have some awesome jackets. Why did you pass?
Outerwear has always been tricky for us. Our best brands are North Face, Patagonia, Nike and Adidas. If you have bargain brands, they may not sell well for us. We don't buy wool coats.
Why won't you donate the clothes that you don't buy?
Due to the high volume of clothes that are brought in to be sold, we don't donate. We have very limited storage space. We ask that you take your items back home with you (they're at the front counter or on the shelves by the side door). If you'd like to donate, there's a drop off nearby.
Our Top Needs!
- We're buying all things fall. If you have long sleeves, hoodies, puffy coats and denim, we're interested. We want your athletic wear as well!
We're buying all things fall. If you have long sleeves, hoodies, puffy coats and denim, we're interested. We want your athletic wear as well!
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Guys, we always need your clothes. Tees and denim are at the top of our list!
Guys, we always need your clothes. Tees and denim are at the top of our list!
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We always need shoes! Athletic, casual, heels, sandals and booties top our list
We always need shoes! Athletic, casual, heels, sandals and booties top our list