POSITION PURPOSE

To help promote all aspects of the business including but not limited to buying, selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations, including the buying of used merchandise.

MAJOR AREAS OF RESPONSIBILITY

1.    Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner. Must be helpful and friendly.

2.    Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers needs. Maximize sales and customer satisfaction by adding items to the close of the sale.

3.    Become knowledgeable with current trends to become a certified buyer.

4.    Create merchandise displays by using creativity based on latest trends/styles.

5.    Become familiar with the needs of the store.  Examine current inventory levels to determine what items are in need. Must be proactive and able to multitask.

6.    Buy used product, reinforcing the customers purchases and sales to the store. Invite customer to return to the store to buy, sell, or trade and promote image of store concept.

7.    Price and ticket items appropriately based on pricing/buying guidelines. Restock store following merchandising plan. 

8.    Maintain store displays and follow store housekeeping and maintenance standards and procedure.

9.    Develop proficiency in point of sale system for all sales transactions, buys, returns, etc.

10. Achieve personal and store sales goals by applying sound customer service and sales protocol.

QUALIFICATIONS

1.    Prior retail experience preferred in similar product lines, but willing to train the right candidate.

2.    Proven customer service skills required.

3.    Ability to work well as a team member and to take and follow directions.

4.    Excellent communication and interpersonal skills.

5.    Sales and goal-driven.

PHYSICAL REQUIREMENTS

1. Ability to stand and walk for long periods of time, up to 8 hours a day.

2.  Lifting up to 40 lbs. without assistance.

3.    Bending, rotating, and reaching conducive to a retail environment and to receiving,

     pricing and stocking merchandise.

4.    No exposure to hazardous materials or environments.

5.    Able to operate a computerized sales terminal.