At Plato's Closet Abbotsord, what we buy & sell changes every day.

We've addressed commonly asked questions or complaints and provided tips to get the most out of your visit to our store.

What is Plato's Closet?

We are a North American franchise that focuses on buying and selling young adult trends (teens to twenty somethings). There are over 400 locations across Canada & the US. We are currently the ONLY Plato's Closet location in British Columbia between Vancouver & Kelowna and one of the only business models that pays up front for items vs. a consignment model. We select items based on what sells well for our store.

How Do You Pronounce Plato's Closet?

Play-Toe's Closet 

Do you buy items online or if I send you photos can you let me know what you'll take?

No - we operate in store only. We get thousands of customers in our store weekly and our service is only offered in person. When customer's come in our store, they have a better understanding of our brand and might even be able to recycle by purchasing new to them items from our huge selection. With prices up to 70% less than mall prices, we think it's worth it!

Why Didn't You Buy My Stuff But There's Worse Things On Your Floor?

We appreciate each and every customer that walks through our doors and we do our best in advance to communicate our message on how to sell to us and our inventory needs. Yes - we make errors. We're aware that some items on our floor were a mistake and might have staining or quality issues. We're all human and when we make an error, we make every effort moving forward to choose better.

How Do We Make The Choice to "Pass" ? 

There are many factors in this choice. Some examples:

• A popular brand with an outdated style
• A colour or print that isn't popular at our store
• Stains and/or wear, you might not see it at home but our lights in the store can catch them a bit better
• Mature styles that aren't going to appeal to our teens (our brand demographic) 
• What sells well at one location in another province might not sell well for us here in Abbotsford

If you feel we did miss an opportunity, please connect with us. We are happy to review your items again to see if we have a training opportunity for our team or if we can provide better communication and examples on your items we passed on.

But I Shop Here And I'm Not a Teen ... 

We love that you do! But ... like a kid store is a kid store, a teen store is a teen store, a wedding shop is a wedding shop. We buy based on our concept and welcome all of our customers of all ages to buy and sell with us but understand when we make a choice to purchase something it's because it falls in line with our brand. 

Do You Buy Designer Brands?

We are happy to review entry level designers such as Kate Spade, Coach, Micahel Kors, Marc by Marc Jacobs, Rebecca Minkoff etc. We DO NOT review or purchase high end designers like Prada, Louis Vuitton, Marc Jacobs, Gucci or ANY counterfeit items (this is illegal for you to sell and for us to buy & resell). If you're looking to sell luxury designer brands, you'll need to reach out to one of the local companies that specializes in this field.

But It's NEW with Tags. I Never Even Wore It.

A couple of reasons ... you never wore it and it has been sitting in your closet for a while. Chances are the trend has moved on. As much as we love like new condition, it doesn't make sense just to buy something just because it has tags.

Do you Take Garbage Bags?

We won't turn customers away but we find we are able to purchase more or review items quicker when they're brought laid flat or folded in a bin, box, tote or square reusable bag.

What Happens to Items That Don't Sell?

Every few months we have AMAZING clearance sales on products based on the date that they were purchased. Clearance items start off at 50% off our regular prices and as we move along and sell down our clearance inventory, we increase our discount. Don't miss our very popular 90% off clearance events! Anything remaining after that goes to a non-profit charity in our community. We love the Foundry, you can learn more about them here.

Annually we donate $25K+ retail of clothing & accessories to our community.

I am From Out Of Town, Can You Sort Mine First?

We will try our best but we believe in fairness. With our no appointment necessary model, we never know who is coming or when. Since we are the ONLY local Plato's Closet, our customers travel to us. The next closest locations are in Kelowna and Nanaimo. Our team members are often working on 50-100 drop offs spread out throughout the day. We promise you we will try our best and look at every factor to make it work in your interest. Be prepared to spend some time in our lovely town and check out some of the other great businesses in Downtown Abbotsford. One of our team members would be happy to suggest some of their favourite local spots.

Is there a Store Like This For Kids?

Yes! Check out our sister store Once Upon A Child Abbotsford

Located just around the corner in our complex.